The role of the consultation desk in the hospital lobby

  Today the scene in shandong medical furniture manufacturer to introduce hospital hall leading examining the role of the reception, leading examining of term definition: guide the patients to the appropriate department for medical treatment, according to the main symptoms and signs of patients determine the priorities of the patients and the disease specialist, and reasonable arrangement of the clinic, the function is to: provide consulting and DaoYi, Coordination and treatment of surrounding emergencies, disease triage and pre-examination triage for patients in door (urgent) treatment, patient management and service waiting for treatment, emergency treatment of emergencies, service workstations set up in the area, is also the guide’s workstation. Here’s a look at it!
  The role of the consultation desk in the hospital lobby
  In modern hospitals, general hospitals will set up service desk, medical guide desk, triage desk, floor nurse station, etc., while small hospitals and health centers will gather these medical guide, triage, consultation and other functions in such a workstation area, which is collectively called “medical guide desk”.
  With the development of modern medical and health services in China, there are more and more types of patients seeking medical treatment and hospitalization, and the medical model has undergone fundamental changes, from the original “disease-centered” biomedical model to the “patient-centered” biological, social and psychological medical model. As an institution to cure and save people, modern hospitals are “patient-centered” principle, and should emphasize doctor-patient communication, care and medical experience.
  Whether it is a general hospital, a maternal and child health care hospital, a traditional Chinese medicine hospital, or a community health center, when we enter the foyer of the hospital, we can see a guiding desk with the guidance of the guiding staff. The hospital service desk in the outpatient hall is what we usually call “guiding desk”, which can also be called guiding desk. It is the first window of the hospital’s external services and the first impression of the hospital for patients and their families. Guiding nurses provide patients with consultation and guidance services in many aspects, such as disease classification, treatment procedure guidance, department orientation guidance, etc. The medical guidance activities completed in this area of the guiding table are the first stop for patients in hospital. Nowadays, the hospital “guidance desk” has become an indispensable role of the hospital, the quality of its service greatly affects the image of the hospital and the public satisfaction, so it is necessary to do a good job in the training of the comprehensive quality of the guidance nurse; To provide patients with high-quality, efficient and convenient medical services is a key issue related to hospital construction and development.
  The above is shandong guozhijing medical furniture manufacturers for you to introduce the role of the hospital hall counseling desk, I hope to help you!
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