The functionality of a nurse station affects the quality of patient care on the unit, as well as staff satisfaction and retention. And there are many requirements on it as a space. It must support “check-in or curbside consultation” and also more heads-down work. It needs to be open to make staff approachable and encourage interaction while also providing semi-private areas for staff collaboration.
A key component in getting the design of nurse stations and substations right is heavily involving the end users through mock-ups. This will help ensure the space meets their diverse needs and will help to educate staff on design features to get them on board with using it as intended.
The hospital was transitioning its cardiovascular services from a unit split between two floors with centralized nursing stations to a larger, more centralized unit on the eight floor of two patient towers with a connecting corridor. The new unit would house decentralized stations outside each pair of private patient rooms and teaming spaces near the ends of the corridors.
In addition to the centralized nurse station or stations on a unit, decentralized touchdown spaces don’t necessarily have to be fixed millwork, but can often be satisfied with modular furniture systems which can be adjusted by their varied users.
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